Frequently Asked Questions (FAQ)

FREQUENTLY ASKED QUESTIONS (FAQ)

1. What payment methods do you accept?

We accept the following secure and reliable payment options:

  • Credit/Debit Cards (Visa, Mastercard, Maestro)

  • PayPal

All payments are processed through encrypted and protected systems to ensure maximum security.

2. What are the shipping times?

Orders are delivered within 3–6 business days.
Once your order is placed, you will receive a confirmation email. When the package is shipped, we will also send you a tracking code.

✅ Shipping is completely free.

3. Can I request a refund?

Yes, you can request a refund in the following cases:

  • The product arrives damaged or defective

  • The product does not match the description

  • Functional issues

To start the refund process, simply contact us via email (see the section below).
Once approved, the refund will be issued using the same payment method used at checkout.

✅ Returns are free of charge.

4. How can I contact you?

For any questions, assistance, or requests, feel free to reach out:
📧 cristiannaitana62@gmail.com

We usually respond within 24 hours.

5. Extra Questions About the Peeler With Waste Container

How does the peeler with container work?

The peeler features a sharp blade for effortlessly peeling fruits and vegetables, while the attached container collects the peels to keep your workspace clean.

Is the container removable?

Yes, the container is fully removable, making it easy to empty and wash.

Is it dishwasher-safe?

Yes, both the blade (when detached) and the container are dishwasher-safe.
We recommend removing any residue before placing it in the dishwasher.

Is it suitable for all types of vegetables?

The peeler works great on potatoes, carrots, zucchinis, apples, and many other foods with moderately firm skins.